Testimonials

Hear what our clients have to say about working with Crystal Goals.

Client Experiences

I am a mother with two extremely challenging boys. There are days where I cannot see the light. Working with Charnj has been so helpful, useful. I have learnt new skills, strategies and tools that help me cope in the moment. My children adore Charnj as she is so kind and considerate, always able to say things tp them that I cant. I have realised I am a good mum, just find some days harder than the other. All parents who need help invest in the specialist package it is well worth the money.
Mandy
I am a high performing professional who burnout at work. Interesting how past plays a big part in the here and now and even the future. Saw Charnj for three sessions, she completed an emotional wellbeing assessment and honestly the information, therapy and shift and change since have been amazing. I am a better person all round.
Matt
Came for relationship and couple counselling, learnt so much more about myself and my partner. Charnj was always very open, honest and real. She was always very sincere and genuine. Family life is so much better. Thank you Charnj.
The service was outstanding - even when I was travelling for work, she accomodated online sessions to suit me. A really well diverse individual. Therapy was more like talking informally than being in a clinical setting. This was definately the right approach for me.
Alexander
I self referred myself to Charnj after losing my parents and my partner in a road accident. In my hour of need I turned to drugs and alcohol. I couldn't see a future - finding Charnj was a life line. I really mean that. She is truly amazing, someone who is totally on your side and someone who goes out of her way to understand you. There was no judgement - just kindness. She is well worth the cost.
Samantha G
I am 12 years old. I was bullied at school. I did not want to live. My mummy and daddy got me help. I cam to see Charnj. I am now back at school, charnj helps my school, helps me and my family. She is very nice and fun.
So I keep reading how lovely Charnj is as a Psychologist, for those who want to engage with her, you should also know that she is not someone you can lie to, at some point she will call you out. She makes out she is dumb but she is not!! She sees straight through you. I wasnt quite ready for that approach, but it certainly made me grow up, confront and manage the situation. I was gambling, almost lost the family home, cost me my job and my family. After 12 weeks of sessions, I am in a better place, reconnected with my family and am managing to get my life back on tract. My point is to work with Charnj you need to be in a place where you are ready and want help, she is open and honest and someone who is definately supportive. Charnj has been a brillant mentor and one that has made me address things which I was running away from. I have also learnt there is nothing that I cannot deal with.
Pete
I recieved support from Crystal Goals for bereavement counselling. They also supported my mum in her final months. Charnj has a very big heart and is very loving and caring. She checked in on us regularly, sometimes twice a day, even after working hours. We could not have got through it without your support. We are internally grateful to you as a family.
MK
Family
I approached Crystal Goals for support with my Autistic son, and I am truly overwhelmed by the care and guidance I received. From the very first interaction, I felt heard and reassured as a parent. Charnj showed a deep understanding of my son and the unique challenges we were facing, especially regarding his educational provision. She not only provided invaluable advice and practical support to navigate these difficulties but also offered me much-needed reassurance as a parent. Her ability to see past my sons’ challenges and recognise his lovely qualities and strengths meant the world to me. It was refreshing and heartwarming to feel my son was truly seen and valued for who he is. Thank you, Charnj, for your compassion, support, and guidance. Your encouragement has given me so much hope and confidence as I continue to advocate for my son. I cannot express how much your help has meant to me and my family.
FT
Parent
Charnj Gill has been a remarkable asset to us and especially our son. She has provided pragmatic insight and advice to us as adoptive parents of a child with a very complex profile and behaviours. Our son has NEVER been able to engage to with any support or therapy other than a brief dalliance with OT and play therapy when he was pre-10. Both of those interventions were brief and not continued as he was not able to engage. With patience and short relaxed sessions, initially that he really didn’t want to attend, she has built a trusted rapport with our son. She is always child led and yet deliberate and has uniquely helped him be able to begin to access his feelings / wants and to open up to her as a trusted adult. After a few sessions over many, many months we are now in a place where he will go to appointments without complaint and have honest and open conversations. This is a critical lifeline that is so desperately needed and that we didn’t believe we could ever attain. So a big thank you and huge acknowledgement is due to Charnj.
KA.
Through-out my life i have seen many professionals, diagnosed with almost everything under the sun, ADHD, AUTISM, PDA GLOBAL DEVELOPMENTAL DISORDER, FASD....I was referred to crystal goals following a period of conflict at work. The support from crystal goals has been amazing, felt listened to, heard and was able to access tools to support me in the moment. I really liked the way Charnj works, she is very kind, considerate, caring and fun. Nothing felt hard, it was all just a process. It was more difficult saying goodbye, but I know i can reconnect if i need to.
I met Charnj with my mum, I was so scared to speak to her, but she was so kind and caring. She has helped support my school and made me realise that the staff at school are there to help me.
AJ
Charnj taught me to live in the present moment, deal with the 'here and now'. I have worked through past trauma, anxiety and depression.
Amanda
I felt positive and uplifted after our initial chat and consultation. In treatment I just excelled.
Mike
Charnj was recommended to me by a friend. I met her via Teams for Wellbeing Coaching. Wow, she instantly got me, I really didn't have to say much. I am looking forwards to working with her and making the necessary changes.
We were recomended Charnj as a practitioner by a stranger who over heard our story sitting in A&E. Best thing that ever happened.
Kajol.
Recieved Holistic Services from this company. Really insightful and great. Better than life coaching.
Rachel
Being a male I was embarrasted of the sigma attached to mental health. I was terrified to reach out, however I was greeted with compassion, no judegemnets. I recieved lots of love, wisdom, support, jokes and laughter. This did not feel like therpyy, tre5tamnet, it was very authentic and unique....This really was my turning point. I did not realise how much baggage I carried. Feel lighter - happier, even shorter (lol - sorry Charnj - had to add that)
Tony M
Reached out to Charnj during my divorce. She was fantastic. Really helped and supported me, ended up having joint sessions with the other half, we did still part, but on good grounds and now best of friends. Never saw that coming
Naj
Couples Therapy
Following a recent car accident I lost my confidence and experienced high levels of anxiety, low mood and severe panic attaks. My GP suggested anti-depressants which I was not keen on. He informed me of talking therapies offered by Crystal Goals, I reluctantly made contact via Teams and met Charnj. She was so real, genuine and down to earth. She just got me, we worked on my confidence, low mood and I somehow started seeing things differently. The treatment with Crystal Goals was outstanding. I drove my car for the first time last week, I will never take anything for granted. Forever blessed.
Phillip
Always very accomodating and willing to support others.
Surrey Police.
A service with outstanding results.
Buckingham County Council.
I was referred to Charnj via Surrey Post Adoption Service. I loved working with her, she was so kind and caring but also helped me understand why I behave the way I do. I was such an impulsive and an angry person when I met her, I am much calmer and more able to manage my thoughts and feelings.
Jacob M
Our family was referred to Crystal Goals for Lifestory Work, we were allocated Charnj Gill. She was a blessing and a true gem. Everything she did came with true compassionate and empathy. What we thought was going to be difficult she made easy. The delivery and care was outstanding throughout. Five stars from us.
Jerrard Family
Reached out to Charnj when everything was spirraling out of control. Following a near miss/suicide attempt I was given her details by my psychiatrist. She was my saving grace. Thank you for saving me. There is nothing I cannot manage.
M x
Referred ourselves for couples therapy, although it was difficult, it was also incredibly life changing and soothing. Amazing experience
Couples Therapy
During an assessment Charnj picked up on the symptoms when no one else did, she referred us to a ADHD specialist. So sufficent.
Andrew
As parents we can sometimes feel like we are to blame. Charnj was very kind and considerate towards us as parents, enabling us to look at the real picture.
AL
Parents
Crystal Goals is the service that we were referred to via our Solictor for support. Charnj carried out the assessment is a timely fashion and supported me and the professionals around me, especially my Probation Officer, with the recommendations and suggested the appropriate intervention. This is an exceptionally good service. When I broke my leg, she even adapted the service so I still got a service.
James
I am a 43 year old female, always felt very alone and different. Over the last 12 years I have been given diagnosis after diagnosis, some of which I really challenge. I was referred to Crystal Goals via my psychiatrist. For the first time I felt someone really got me, understood me but really helped me. Like properly. Charnj helped me look at why I behave the way I do and how my behaviour impacts me and others. This was definately a life changing experience and done in such a delicate and empathic way. I still tend to call and have regular follow ups. The staff always make me feel special and have time and space.
Dan
As an agency, we continue to refer our clients to Crystal Goals. Charnj is very kind, caring and very professional. She is highly experienced in working with people with psychological disorders, with trauma and attachment and with learning difficulties.
ADHD & Sensory Needs
Charnj was fun to work with, always listens and never judged. I felt like I was talking to a friend, not a conventional therapist.
HG
Lawyer
I have worked with Charnj for over 4 years, she never fails to amaze me with her expertise and knowledge. Definately my go to person.
Jackie
At school no one got me, I was seen as 'trouble'. My parents made me go and see Charnj. She was pretty cool. She carried out an assessment on me, looking at things from my point of view, for the first time someone really listened and understood me. She did some questionnaires with me which helped me understand why I behave the way I do. Although the thought of going to see a Psychologist was scarey, she was actually really nice and fun. She also helped my mum and dad and worked with the school and later college to support me. I enjoy seeing Charnj, its like talking to a friend sometimes.What I like th e most is that I can be myself and say it like it is, she is very understanding.
Matt
For the past three years, myself and my team have had the privilege of receiving clinical supervision from Crystal Goals, and the experience has been nothing short of transformative. The quality of the practitioner is exceptional, highly skilled, empathetic, and deeply knowledgeable. Charnj’s approach is both professional and personable, creating a safe and supportive environment where growth feels natural and encouraged. Through Charnj’s guidance, as a team we have not only developed our clinical practice but also grown significantly as individuals. Charnj’s ability to foster reflective practice has helped us refine our skills, build confidence, and navigate challenges with clarity and purpose. Beyond professional development, Charnj has supported us in addressing personal growth areas, helping us achieve a better balance and alignment between our work and personal lives. The consistent support, tailored insights, and unwavering encouragement we have received from Charnj has truly been instrumental in shaping us into a stronger, more cohesive team. We cannot recommend Crystal Goals services highly enough for anyone seeking clinical supervision that genuinely drives meaningful growth and development.
ZM
Team Manager
Charnj was very caring and understanding, had a wealth of knowledge. I have a better understanding of my son.
DM
In silence, Charnj picked up on my pain. She helped me in all areas of my life. At the time I would not go out, scared to meet people and struggled with my anxiety. I feel like I am now living and not just existing. A statement she made very early on in our sessions. I feel like I have grown and have a purpose.
Mani
Our school was desperate to provide further support, the right support for a post adoptive student. We wanted to care for, educate and keep this student in school and although we had made some progress, our progress had stalled and we were at risk of our student withdrawing hope and engagement. However, the insights provided by Charanjit were incredible. Her insights into the actions, language and intentions we were signalling were so powerful that we have asked her to come back and train our whole staff. Her insights, perceptive, powerful and underpinned by the love and care she clearly has for young people, mean that we are so much further forward that we hoped and we are ready to start the next bit of the journey full of hope and knowledge that will have real impact for our young person
YM
Headteacher
Fantastic
Social Worker working with AM.
I learnt more from Charnj in an hour's Consultation than any other form of training.
Professional AK
After years of therapy we approached Charnj for couple therapy, we felt something was seriously missing. Charnj was very caring - but very real. We had six sessions individually and together as a couple. I learnt so much about myself and my partner, I can truly say that these sessions made a difference and 'made us'.
Ray/Kirsty
We were referred to Crystal Goals through our daughters school. Best thing that ever happened. Our child started making progress, the self harming and suicidal ideation stopped and we started evolving as a family. We continue to face challenges but things are not as difficult, we continue to use all the strategies we learnt. I am forever grateful for the love, care and compassion this service offers.
MS
A very humble practictioner - As a parent I had to accept I was also responsible for 'change'. The changes were small but extremely helpful. This transformed my relationship with my children. Thank you so much for being patient with me and my family
Clare S
We are a Residential Childrens Home in South Wales, we consult with Crystal Goals regularly to ensure we are providing the best service for our children. Charnj focuses on our well being, skills, abilities, practice in such a way that it is very invigorating, uplifting and powerful.
Kate M and Team
was referred to Charnj via Surrey Post Adoption Service. I loved working with her, she was so kind and caring but also helped me understand why I behave the way I do. I was such an impulsive and an angry person when I met her, I am much calmer and more able to manage my thoughts and feelings.
Jacob M
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